CERAMICO TILES & BATHROOMS TERMS & CONDITIONS OF SALE.
ALL GOODS REMAIN THE PROPERTY OF CERAMICO TILES & BATHROOMS UNTIL THE INVOICE IS PAID IN FULL.
ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE AND ARE NOT GUARANTEED UNLESS AN ORDER IS DEEMED TO BE ACCEPTED & DEPOSIT PAID.
A MINIMUM 50% DEPOSIT IS REQUIRED TO ORDER PRODUCTS, WITH EXCEPTION TO ACCOUNT HOLDERS. THE REMAINING BALANCE IS DUE PRIOR TO PICK UP OR DELIVERY.
ONCE A DEPOSIT IS PAID AND ORDER IS COMPLETE THE DEPOSIT IS THEN NON-REFUNDABLE.
PRODUCTS WILL BE HELD FOR A MAXIMUM OF 3 MONTHS.
ESTIMATES, QUOTATIONS AND PRICES ARE SUBJECT TO CHANGE, WITHOUT NOTICE, QUANTITIES ARE ESTIMATED AS A SERVICE ONLY. IT IS RECOMMENDED THAT A FINAL ON-SITE INSPECTION IS CONDUCTED BY YOUR TILER PRIOR TO COMMENCEMENT OF YOUR JOB, AS SOME GOODS ARE NON-RETURNABLE.
THE CUSTOMER IS RESPONSIBLE FOR ADVISING SHADE AND OR BATCH VARIATION ISSUES OF ALL STOCK PRIOR TO INSTALLATION CREDITS AND RETURNS PRODUCTS WILL NOT BE ACCEPTED AFTER 30 DAYS FROM DATE OF DELIVERY OR PICK UP.
PRODUCTS MUST BE OF CURRENT STOCK AND SHADE MUST BE ACCOMPANIED BY AN INVOICE, PICKING SLIP OR DELIVERY DOCKET, PRODUCTS MUST NOT BE MARKED OR DAMAGED AND MUST BE RETURNED AS THEY ARRIVED, IN FULL UNOPENED BOXES. A HANDLING FEE OF 30% WILL BE CHARGED TO THE TOTAL VALUE OF ALL RETURNS.
NO CREDITS WILL BE ALLOWED ON ALL MOSAICS, ADHESIVE AND GROUT AS WELL AS TILES THAT HAVE BEEN SOLD AT A SPECIAL DISCOUNTED PRICE, TILES THAT HAVE BEEN PURCHASED FROM ANOTHER MERCHANT OR WHOLESALER, PRODUCTS THAT HAVE BEEN ORDERED INTERSTATE OR INTERNATIONALLY SPECIFICALLY FOR THE CLIENT, OR PRODUCTS THAT DON’T MEET REQUIREMENTS SET OUT ABOVE.
SHADING AND COLOUR VARIATION, SHADE VARIATIONS ARE AN INHERENT FEATURE OF ALL KILN FIRED CERAMICS, PORCELAIN AND GLASS. NO RESPONSIBILITY CAN BE ACCEPTED FOR DAMAGE, CRAZING OR SHADE/SIZE VARIATIONS ONCE A PRODUCT HAS BEEN INSTALLED. IT IS THE RESPONSIBILITY OF THE TRADESMAN TO CHECK BEFORE INSTALLATION.
SAMPLES & SPECIFICATIONS GIVEN BY CERAMICO TILES & BATHROOMS OR ITEMS DISPLAYED IN OUR SHOWROOM ARE CONSIDERED INDICATIVE ONLY, NO CLAIMS WILL BE ACCEPTED FOR SHADE/BATCH/PATTERN/DESIGN OR SIZE VARIATIONS TO THE DISPLAYED ITEM.
IT IS COMMON FOR SUPPLIERS TO TWEAK DESIGNS DURING MANUFACTURING PROCESS & DURING BATCH CHANGES, THIS IS OUT OF THE CONTROL OF RETAILERS AND WE CAN NOT BE HELD RESPONSIBLE FOR ANY SUCH OCCURANCES.
ALL SHOWER SCREENS MUST BE INSTALLED BY A PROFESSIONAL CONTRACTOR, NO RESPONSIBILITY WILL BE ACCEPTED FOR DIY INSTALLS.
NO RESPONSIBILITY WILL BE ACCEPTED FOR DAMAGE OF ANY KIND ONCE AN ITEM HAS BEEN INSTALLED.
ALWAYS USE A LICENSED PLUMBER WHEN INSTALLING TAPWARE OR SANITARY ITEMS, FAILURE TO DO SO WILL VOID ALL WARRANTIES.
INITIAL AND ONGOING CLEANING & MAINTENANCE MUST BE COMPLETED TO MAINTAIN THE QUALITY AND INTEGRITY OF THE TAPWARE & SANITARY PRODUCTS, WHEN CLEANING BLACK OR OTHER COLOURED TAPWARE PLEASE FOLLOW MANUFACTURERS CARE GUIDES, THE USE OF HARSH CHEMICALS WILL VOID THE FINISH WARRANTY.
ANY ITEM PURCHASED AT A DISCOUNTED RATE, ‘OFF DISPLAY’ OR ‘EX DISPLAY’ ARE SOLD AS SEEN & DO NOT CARRY ANY WARRANTY.
IF A WARRANTY CLAIM IS MADE & A SERVICE REPRESENTITIVE IS CALLED TO YOUR PROPERTY & THERE IS NOT FAULT WITH THE PRODUCT (IE DAMAGED, POOR MAINTENANCE OR INSTALLATION FAULT) THERE MAY BE A CHARGE FOR THEIR TIME THAT IS THE CUSTOMERS RESPONSIBILTY TO PAY.